Frequently asked questions

FAQs about holidays at the Hotel Jakob

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  • Tel.: +43 6226 8228

Do you still have questions about holidays with us at the Hotel Jakob?  If so, then simply send us an e-mail and we will get back to you with the information you need.

In the meantime, check out our collection of frequently asked questions to find out more about things like bringing dogs on holiday, how to pay for your stay with us, special services, etc.

Tip: Take a look at the standard services included in your stay to find out what awaits you here on the shores of Lake Fuschlsee!

It is only a 15-minute drive away in Eugendorf (take the A1 motorway towards Salzburg and turn off the motorway at the exit marked Wallersee). There is another ÖAMTC branch in Salzburg (Alpenstraße).

Childcare service: The tourism office in Fuschl has a list of local babysitters. 

Changing room for babies:The changing room for babies is located in the ladies' toilets (turn left at the restaurant and go down the stairs). Facilities in the toilet include a changing unit.

Adventure park for children: Erlebnispark Straßwalchen 35 min, Abarena in Abersee 15 min, Urzeitswald in Gosau ca. 55 min, Freizeitpark (Märchen-Familienpark) Ruhpolding (ca. 1h)

Are available at reception (for free).

Generally it is permitted to transport bikes on buses. However, the bus driver has the right to refuse a bike if there is not enough space. Please be aware that the information given by the Austrian Federal Railways (ÖBB) is not always reliable. The chances of being able to take your bike on the bus are better if you avoid the busiest times of the day.

Tickets can be purchased directly in the bus with cash only. However, please be aware that will not be able to pay using notes of a large denomination.

Strubklamm in Ebenau – May until October – to book call the Hotel Obermayr (066221 7236)

Strubklamm in Faistenau – May until October – with the canyoning team from the Gasthof Strubklamm (06228 2653)

You can use the Bundesstraße 158 road towards Hof/Salzburg, then go straight over the roundabout and head into the city.

Alternatively, you can use the Autobahn A1 motorway. Travel along the Bundesstraße 158 towards Hof, then turn right at the roundabout towards Thalgau and follow the signs onto the motorway for Salzburg.

Climbingcenter Thalgau– 0650 3250 147 (Alpenverein Thalgau)

Fuschl am See
Ellmautalloipe 8km + Perfallloipe 10km (starting point behind the main road towards Ellmau / Zwergerlweg or behind the church)

Faistenau (approx. 15 min by car)
5 trails (4.2 – 19.2km)
Night trails approx. 5km (floodlit)
Skating trail available

3 trails (5 -12 km) – classic and skating

Dorfloipe 7.9km

Thalgauberg (approx. 15 min by car)
5 different trails (0.8 – 4.3km) – including skating trail

Diving centers nearby:

Divecenter „Under Pressure“ in Weyregg am Attersee – 0650 8000 477
Tauchschule Dachstein in Hallstatt – 0664 88600 481

Medical service:
In the building on the other side of the street (same building as the bank and the tobacco store) on the ground floor.
The doctor's surgery is open:
Mon 9.00 am - 1.00 pm
Tue 4.00 - 6.00 pm
Wed 7.30 am - 12.00 pm
Thu 9.00 am - 1:00 pm
Fri 9.30 am - 1:00 pm and 3.00 - 5.00 pm

The pharmacies in Hof and St. Gilgen (both about 10 min by car) are open all day long.


The closests chemists are in Hof (DM+Bipa), Mondsee (DM) and Eugendorf (DM+BIPA).

Emergency supplies available at reception: toothbrush, toothpaste, razor for wet shaving, shaving foam, nail file.

Dogs are allowed. A fee of €15 (not including food) will be charged. However, please note that dogs are not allowed in the spa, in the restaurant, on our private beach or in the Fuschlseebad leisure centre.

Maximum depth:  70 m
Temperature: up to 24 °C
Circumference: 12 km

Bathing/Swimming for hotel guests at the privat beach next to Hotel Seerose (3min walk)

The nearest golf course is at Hotel Waldhof, around 5 minutes by car. There are also golf courses in Mondsee (Drachenwand) and Eugendorf.

There is a supermarket called "Nah und Frisch". Go out of the hotel, turn right and walk down the road. There is also an "Adeg" supermarket. To get there go out of the hotel, turn left and walk up the road. "Nah und Frisch" has a slightly wider selection.

The area round Fuschl am See is perfect for hiking. Mozartblick, Ellmaustein, Eibensee, Schober, Filbling are just a few of the places you should head for.

At reception you will find a free map showing a range of hikes in the local region.

Sports ground (frozen pond) opposite Fuschlseebad leisure centre Lake Fuschlsee

Equipment can be hired from the Fuschlseebad leisure centre

The spa (with sauna and steam bath) is open daily from 4.00 p.m. until 9.30 p.m.

Car-parking facilities are available free of charge for hotel guests (uncovered). There is a garage for motorbikes. 

Parkgarage Linzergasse is the closest and easiest car park to get to. Take the Bundesstraße 158 straight to Salzburg. Once you arrive in Salzburg, turn left at the first crossroads and head towards the city centre. Then go straight on at the large crossroads and into a road called "Schallmooser Hauptstraße". After a few hundred metres you will see a sign on your left for "Parkgarage Linzergasse".

Parkgarage Altstadt can be reached by taking the A1 motorway towards Salzburg. Leave the motorway at the exit "Salzburg West" and then follow the route Innsbrucker Bundesstraße – Maxglaner Hauptstraße – Neutorstraße to the Parkgarage Altstadt.

At the end of Fuschl am See, towards St. Gilgen. There is a petrol station (BP) on the left-hand side of the road. There is also a petrol station (Shell) on the right-hand side as you enter the village of Hof, travelling towards Salzburg.

You can take bus 150 (direction Bad Ischl) from Salzburg main train station. This bus stops directly in front of our hotel. The journey takes around 40 minutes and costs around €6.20.

Guests arriving at Salzburg airport must take a city bus to "Mirabellplatz" or the main train station ("Hauptbahnhof"). From there they can take the bus no. 150 to our hotel.

Sport Auerin Faistenau (Dorfstr. 17, 5324 Faistenau – 06228 2333)

Hans Gassner’ s Skiverleih in Hintersee (near the lifts – 0664 1944 775)

Sport Franky in Hintersee (near the lifts – 0664 430 2563)

Sport Noppi in St.Gilgen (Mozartplatz 9, 5340 St. Gilgen – 06227 2416)

Sport Girbl in Strobl (Bahnstr. 300, 5350 Strobl – 06137 7484)

Gaissau-Hintersee 20 minutes (to the bottom lift station in Hintersee)

Postalm 40 minutes

Zwölferhorn (St. Gilgen) 10 minutes by car (to the bottom station of the Zwölferhornbahn lift)

Loibersbacher Höhe: 

Salzkammergut ski touring training trail (ascents takes approx. 2 hours) with hut serving drinks and snacks

Zwölferhorn in St. Gilgen

Starting point: Tiefbrunnau – ascent via Sausteigalm – along the piste up to the Zwölferhorn (ascent takes approx. 1h 15min). One of the hotel owner's personal favourites!

Faistenauer Schafberg 

Walking time: 3 hours (5km, 810 vertical metres). Starting point: Schönau/Tiefbrunnau

Walking time: 2 hours (3.3km, 550 vertical metres). Starting point: Döllerer car park

Walking time: 2 hours (3.5km, 570 vertical metres). Starting point: Schafbachalm car park

Lidaunberg in Faistenau

Walking time: 2 hours (4.3km, 450 vertical metres). Starting point: Faistenau village centre

Walking time (circular walk): 3 hours (5km, 300 vertical metres). Starting point: Faistenau village centre

Snowshoes can be hired from Fuschlseebad leisure centre

From the train station and from the airport about €75. We're organizing a a pick-up service for our guests from the train station or airport in Salzburg. Each journey costs €80.

Toboggan runs bearby:


Waldhofalm (600m long)

Naturrodelwiese Ellmautal (near Haus Meißnitzer – approx. 15-minute walk)


Schafbachalm (3km) – approx. 10-minute drive via Perfalleck - toboggan hire & hut (0664 5318 954)

Sausteigalm (2.5km) – approx. 15-minute drive via Perfalleck - 

Hut serving food & drinks 0664 124 7380

Toboggans can be hired from Sport Auer in the centre of the village

There is a wireless internet connection throughout the hotel, garden and in the separate Fuschlerhof guesthouse opposite the hotel. This internet connection can be used FREE of charge by all hotel guests.